Glossary of home insurance terms

Accidental damage cover

This is an optional extension to the home insurance policy to cover your property for damage caused by unexpected and unintended incidents. For example, if you accidentally put a foot through the ceiling whilst in the loft, this would be covered under the buildings accidental damage extension. If you accidentally spilt paint on your carpet, this would be covered under the contents accidental damage extension.

Buildings

The home together with its permanent fixtures and fittings, usually including:

  • domestic outbuildings
  • swimming pools
  • tennis courts
  • paths, drives, patios and terraces
  • walls, gates and fences
  • fixed fuel tanks

which you own or which you are legally responsible for, within the premises.

Cash / money

This usually includes:

  • current legal tender, cheques, postal and money orders
  • unused postage stamps not forming part of a collection
  • savings stamps and certificates
  • traveller's cheques, premium bonds, luncheon vouchers, gift tokens and travel tickets

all held solely for private and domestic purposes.

Claim

A home insurance claim is an application to an insurance company to compensate you for a loss. A loss is where an event has occurred that has resulted in damage to or loss of use of something. You may not be insured for all losses or you may have chosen not to make an insurance claim for a loss, even though it was insured.

Compulsory excess

An excess which is set by the insurance company depending on the risk which is presented.

Contents

Household goods and personal property within the home, which belongs to you or for which you are legally responsible, usually including:

  • furniture (some fixed furniture such as fitted wardrobes are covered under buildings)
  • radio and television aerials, satellite dishes and their fittings and masts
  • property in the open but within the premises
  • cash, credit cards, deeds, registered bonds and other personal documents
  • medal, stamp or coin collections
  • jewellery, precious stones, articles made from gold, silver and other precious metals, watches and furs
  • office equipment
  • clocks, collectors' items, pictures and other works of art
  • photographic equipment, binoculars, guns, telescopes and musical instruments
  • rare and unusual figurines and ornaments
  • domestic oil in fixed fuel oil tanks
  • metered water.

It is important to check the limits of these items in the home insurance policy documents.

Credit cards

Credit cards, charge cards, cheque cards, debit cards, bankers cards and cash dispenser cards all held solely for private and domestic purposes.

Excess

The amount that you have to pay towards each and every home insurance claim that you make.

Family

The person you are married to, have entered in to Civil Partnership with, or live with as if you were married, your children, foster children and any other person who permanently lives with you, but not lodgers or any other paying guests.

Heave

An upward motion or horizontal displacement caused by faulting of rock masses.

Home / property

The private dwelling, in which you live, and its garages and outbuildings, used solely for domestic purposes at the premises shown in the home insurance policy schedule.

Home Emergency Service

One of our home insurance optional extras - an insurance policy to cover immediate repairs (subject to a maximum of £1000) in the event of an emergency.

Joint policyholder

An additional policyholder. A joint policy holder is usually someone who has a financial interest in the property. A joint policyholder can be; your spouse or partner, a member of your family, someone you have a mortgage with, or someone that you have a joint bank account with.

Landslip

A downward slip or movement of a mass of rock, earth or artificial fill.

Leased

A contract where the property is leased from its owner and the tenant is responsible for the maintenance and insurance of the building.

Legal protection

One of our home insurance optional extras - an insurance policy which covers you for the legal costs involved in defending or taking action against an infringement of your legal rights.

Listed building

A building that is 'of special architectural or historic interest' and has been included on a list kept by the Secretary of State for the Environment.

Loss

A loss is where an event has occurred that has resulted in damage to or loss of use of something.

New for old

Settlement of home insurance claims will be at today's values, without making a deduction for wear and tear or age of your property. Some exclusions apply such as clothing over two years old and bicycles, please see home insurance policy documents for details.

Period of insurance

The length of time for which this home insurance policy is in force. This is usually for one year from the date you requested the home insurance policy to start.

Personal possessions

Clothing, baggage, cash/money, credit cards, sports equipment, prams, and other personal belongings that you wear or take with you in everyday life.

Premises

The address named in the home insurance policy schedule.

Proposer

The main policyholder and owner of the property to be insured.

Rented

A contract where the property is rented from a landlord who is responsible for the maintenance and insurance of the building.

Sanitary ware

Washbasins, sinks, bidets, lavatory pans and cisterns, shower trays, shower screens, baths and bath panels.

Schedule

The policy schedule is part of your Home Insurance document and contains details of you, the premises, the sums insured, the period of insurance and the sections that apply.

Standard construction

Built of brick, stone or concrete and roofed with slates, tiles, asphalt, metal or concrete. Some timber-framed properties are also considered standard.

Subsidence

A gradual sinking to a lower level or the sudden collapse of something into a hollow beneath it.

Sum insured

The amount for which each section is insured. This will be shown in your insurance policy schedule when you take out a home insurance policy.

United Kingdom

England, Wales, Scotland, Northern Ireland, the Isle of Man and the Channel Islands, and journeys between these countries.

Valuables

Items which belong to you or for which you are legally responsible, usually including:

  • jewellery, precious stones, articles made from gold, silver and other precious metals, watches and furs
  • photographic equipment, video cameras, binoculars, telescopes, guns and musical instruments
  • clocks, collectors' items, pictures and other works of art
  • rare and unusual figurines and ornaments
  • collections of stamps, coins or medals.

Pairs or sets of items will be treated as one item.

Voluntary excess

An excess that you agree to pay on top of any compulsory excesses already applied by the insurer.

You, your

The proposer, joint proposer and all family members who permanently live in the home.

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