Cancel your Travel Insurance Policy

Your right to withdraw (Annual Policies and Single Trip Policies greater than 30 days) - "Cooling-off period"

If you purchase an annual travel insurance or a single trip policy greater than 30 days from us, you have a fourteen-day during which you can change your mind and withdraw from the contract on condition that you have not already travelled during that period.If you decide to cancel your policy during this period your insurer may make a proportionate charge for your travel insurance. As long as you have not made any claims, any other money you may have paid us will then be refunded. If you wish to exercise your right to withdraw from your insurance policy you should advise us of this by calling us on 0845 330 1598 or by writing to us at: Cover Direct, Freepost MID26302, Stoke on Trent, ST4 4WW.

Your right to withdraw (Single Trip Travel Insurance Policies)

If you purchase a single trip insurance policy that lasts for thirty days or less you have no right to withdraw from the insurance contract.

Cancelling your travel insurance "after the cooling-off period"

In the event that your policy is cancelled after the 14 day cooling off period but prior to renewal we will apply a non-refundable fee to recover commission lost by the policy cancellation.